Privacy Policy

Privacy Policy

Effective Date: 01/03/2025

Maya Polish Supermarket Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile app, or related services (“Services”).

By using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We collect personal information you provide directly to us, including but not limited to:

Name
Email address
Phone number
Billing and shipping address
Payment details (e.g., card information)

1.2 Automatically Collected Information: When you use our Services, we may automatically collect certain information, such as:

IP address
Browser type and version
Device information
Date and time of access
Pages viewed and interactions with our website or app

1.3 Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and improve our Services. For more details, please see our [Cookie Policy].

2. How We Use Your Information

We use your information for the following purposes:

Order Fulfillment: To process and deliver your orders, including managing payments and addressing inquiries.
Account Management: To create, manage, and maintain your account.
Customer Support: To provide support and respond to your inquiries.
Marketing and Promotions: To send promotional materials and offers (you can opt out at any time).
Service Improvement: To analyze usage trends and improve our website, app, and Services.
Legal Compliance: To comply with applicable legal and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

Service Providers: Third-party vendors who help us operate our Services, such as payment processors, delivery partners, and IT service providers.
Legal Obligations: Authorities, if required to comply with legal obligations or enforce our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes.

5. Your Rights

You have the following rights concerning your personal data:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
Data Portability: Request transfer of your data to another service provider.
Opt-Out: Opt out of marketing communications at any time.

To exercise these rights, please contact us at [Insert Contact Email].

6. Security of Your Information

We implement appropriate technical and organizational measures to safeguard your personal information. However, no system is completely secure. You use our Services at your own risk.

7. Children’s Privacy

Our Services are not directed at children under 13, and we do not knowingly collect personal information from children. If we discover that we have collected information from a child under 13, we will delete it promptly.

8. Third-Party Links

Our website and app may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website. Please check this page regularly for updates.